icc365 Terms and Conditions

1. General Introduction and Acceptance

icc365 (hereinafter "Platform" or "we") is an online betting and gaming service operated for users in Bangladesh. These terms and conditions form a legal agreement applicable between icc365 and every individual ("user") who is registered on or uses the platform.

By visiting the icc365 website, creating an account or using any service, you confirm that you have fully read, understood and agreed to abide by all of these terms and conditions. If you do not agree with these terms, please refrain from using our platform.

Scope of Application

• These terms apply to all services, games, betting products and promotional offers on icc365.
• These terms must be read together with our privacy policy and responsible gaming policy.
• In the event of any dispute, the final decision of icc365 shall be binding.
• This platform is for adults only — you must be at least 21 years of age.

2. Account Registration and Eligibility

Registration Eligibility

The following conditions must be met to open an account and use services on icc365:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh.
• You must provide your correct identity and information.
• One person may operate only one account. Creating multiple accounts is strictly prohibited.
• A person who has previously been banned from the platform may not open a new account.

Account Verification (KYC)

icc365 reserves the right to verify a user's identity and age when required. The following documents may be requested during this process:

• A copy of the National Identity Card (NID) or passport.
• Mobile banking account details (bKash, Nagad, Rocket or Upay).
• Bank account statement or screenshot.

icc365 reserves the right to temporarily suspend withdrawals until verification is complete.

Account Security

It is your responsibility to keep your account login details completely confidential. Allowing anyone else to access your account is prohibited. If you suspect unauthorized access, notify the icc365 support team immediately.

3. Deposit and Withdrawal Policy

Deposit Terms

• Minimum deposit amount: ৳500 (per method).
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer.
• You must use only a payment method registered in your own name.
• Deposits from third-party accounts are not accepted and may be subject to investigation.

Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 5 to 30 minutes.
• It is advisable that the withdrawal method matches the deposit method used.
• Winnings earned from a bonus will not be processed for withdrawal until the bonus wagering requirement has been met.
• Withdrawals may be on hold during the verification process.
• icc365 reserves the right to suspend or cancel any withdrawal if fraud or irregularity is suspected.

Currency and Tax

icc365 processes all transactions in Bangladeshi Taka (BDT / ৳). If any tax or levy applies to winnings, that responsibility lies entirely with the user. icc365 does not provide any tax advice.

4. Bonus and Promotion Terms

Welcome Bonus

A 100% bonus on the first deposit is available when opening an account for the first time on icc365, up to a maximum of ৳8,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000.
• Deposit ৳18,000 → Bonus ৳8,000 → Total balance ৳26,000.

Wagering Requirement

• The wagering requirement for the welcome bonus is 15 times (15x the bonus amount).
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• Certain games may not count toward wagering — each promotion may have its own game-specific terms.

General Bonus Rules

• Each promotion applies once per person, per household, per device or per IP address.
• If bonus abuse, multiple accounts or artificial betting patterns are detected, the bonus and associated winnings will be cancelled.
• icc365 reserves the right to modify, suspend or cancel any bonus offer.
• Wagering must be completed before the bonus expires — the expiry period will be stated separately for each promotion.

5. Betting and Gaming Rules

Bet Acceptance and Rejection

icc365 reserves the right to cancel any bet in the following circumstances:

• Incorrect odds or amounts are displayed due to a technical error.
• In the event of an obvious data feed or system error.
• If an event is cancelled or altered.
• If artificial betting patterns or match fixing are suspected.

Sports Betting

• For betting on cricket, football, kabaddi and other events, the specific rules of each event apply.
• Live bets placed after a match has started are subject to changing odds, and once accepted, they are considered final.
• If an event is cancelled or postponed, the original stake is generally refunded, though special conditions may apply.

Casino and Slot Games

• All games are tested and operated fairly — fair play is ensured.
• icc365 reserves the right to void any abnormal winnings resulting from a game or software error.
• Game results are final and session data is stored in the system.

Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Abusing the bonus system or artificial wagering.
• Operating multiple accounts.
• Hacking or exploiting software errors.
• Impersonating or misleading other users.

6. Responsible Gaming Policy

icc365 believes that betting and gaming is a form of entertainment and should be enjoyed responsibly. We place the highest importance on the wellbeing and safety of our users.

Self-Limitation Options

• Users can set daily, weekly or monthly limits on their deposits.
• A temporary break (cooling-off period) is available.
• A permanent self-exclusion request can be made through the support team.

Protection of Minors

icc365 strictly prohibits anyone under 21 years of age from creating an account or playing games. If an underage account is identified, it will be closed immediately and all balances may be forfeited.

To learn more about responsible gaming, visit our responsible gaming page.

7. Security and Privacy

icc365 uses SSL encryption technology to keep all personal and financial information secure. Our full privacy policy is published separately.

Data Collection and Use

• Information provided at the time of registration will be used solely for account management and verification.
• We do not sell personal information to third parties except where required by law.
• Suspicious transactions may be reported to authorities in compliance with anti-money laundering (AML) policy.

Data Protection

• Passwords are stored in encrypted form.
• Financial transaction data is transmitted through secure channels.
• If suspicious login activity is detected, the account may be temporarily locked.

For more details about our privacy policy, visit our privacy policy page.

8. Account Suspension and Closure

Account Closure by icc365

icc365 reserves the right to suspend or permanently close any account without notice for the following reasons:

• Violation of any provision of these terms and conditions.
• Suspicion of fraudulent or illegal activity.
• Registration with false information.
• Suspicion of money laundering or use of illegal funds.
• Account remaining inactive for an extended period (more than 12 months).

Account Closure by the User

You can contact our support team at any time to request account closure. All valid balances will be settled before the account is closed, though bonus-related terms and conditions will still apply.

Inactive Account Policy

If there is no login or transaction for 12 consecutive months, the account will be marked as inactive. In that case, icc365 will attempt to notify the user via email or live chat before closing the account.

9. Limitation of Liability

icc365 is not responsible in the following situations:

• Any loss arising from unauthorized use of the account on the part of the user.
• Loss caused by technical issues, internet connection disruptions, or third-party service failures.
• Financial loss resulting from the user's own gaming decisions.
• Inconsistencies in game results due to unexpected technical errors.

Limit on Compensation

In any situation, icc365's maximum liability is limited to the actual balance in the user's account. icc365 will not bear any liability for indirect, special, or consequential damages.

Force Majeure

In the event of a natural disaster, war, government restriction, cyber attack, or any other force majeure event, icc365 reserves the right to suspend its services and no compensation will apply in such cases.

10. Right to Modify Terms

icc365 reserves the right to change, amend, or update any part of these terms and conditions at any time. Users will be duly notified of any significant changes.

Rules for Changes Taking Effect

• Updated terms and conditions will take effect from the date they are published on this page.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• If you do not agree with the new terms and conditions, you may request account closure.

Contact and Complaints

If you have any questions or complaints regarding these terms and conditions, please contact our support team:

• 24/7 live chat support — assistance available in Bengali.
• Email: [email protected]

We are committed to reviewing all complaints fairly and in a timely manner.