icc365 Privacy Policy — Your Information Is Secure
icc365 takes the security of your personal information very seriously. This policy explains how we collect, use, and protect your data.
Introduction and Scope
icc365 (referred to as "we", "us", or "the platform") is an online betting and casino gaming platform operating in Bangladesh. This privacy policy applies to all members who use the icc365.cam website. This policy has been prepared in compliance with applicable laws of Bangladesh and international data protection standards.
By registering an account on our platform or using our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using icc365 services.
This privacy policy must be read together with our Terms and Conditions, and both documents together form the basis of the agreement between icc365 and you.
Information We Collect
icc365 collects the following types of information in order to operate its services properly and provide users with the best experience:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID card or passport number
- Address and current location
- Mobile number and email address
- bKash, Nagad, or Rocket mobile number
- Bank account details
- Transaction history and amounts
- Deposit and withdrawal details
- IP address and browser type
- Device identification information
- Cookie and session data
- Login time and session activity
- Preferred language and time zone
- Play history and favourite games
- Bet amounts and results
- Bonus and promotion usage information
- VIP tier progress information
Purpose of Data Use
icc365 uses collected information only for the following legitimate purposes:
3.1 Account Management and Identity Verification
We use your identity information to create, manage, and secure your account. Through age verification, we ensure that only individuals aged 21 or older are able to use our platform.
3.2 Financial Transaction Processing
Financial information is used to correctly process your deposit and withdrawal requests and to meet anti-money laundering (AML) obligations. The minimum deposit amount at icc365 is ৳500 and withdrawal time is only 5-30 minutes.
3.3 Customer Support
We use your contact information to operate 24/7 live chat support in Bengali and to properly resolve your complaints or enquiries.
3.4 Security and Fraud Prevention
Technical and transaction data is analysed to detect and prevent unauthorised access, fraud, money laundering, and other suspicious activities.
3.5 Ensuring Responsible Gaming
By monitoring your gaming behaviour, we are able to identify problematic gaming patterns and provide necessary support. For more details, visit our Responsible Gaming page.
3.6 Service Improvement
By analysing user preferences and behaviour, we continuously improve icc365's game selection, promotions, and overall user experience.
Sharing Information with Third Parties
icc365 does not sell or rent your personal information. However, limited information may be shared with third parties in the following specific circumstances:
4.1 Payment Processing Providers
Necessary information is shared with the relevant payment providers to complete financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This sharing is limited strictly to transaction processing.
4.2 Technology and Service Partners
Information necessary for operating services is shared with game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming), cybersecurity providers, and IT infrastructure partners. These partners operate under strict confidentiality agreements.
4.3 Legal Obligations
If we are required to disclose information under a court order, government directive, or applicable law, we are obliged to do so. In such cases, we will provide only the specific information requested.
Important: icc365 never sells your personal information to advertisers or third-party marketers. Our data sharing practice is always governed by a minimum necessity principle.
Data Security Measures
icc365 applies industry-standard security measures to keep your personal and financial information secure:
All data transmissions are protected with 256-bit SSL/TLS encryption technology, ensuring banking-grade security.
Your data is stored in encrypted data centres with active firewalls and anti-intrusion systems to prevent unauthorised access.
Two-Factor Authentication is available to protect your account, preventing unauthorised access.
Our systems undergo regular security audits and vulnerability testing to maintain the highest level of protection.
Our security team monitors systems around the clock to detect suspicious login or transaction activity in real time.
We collect only the information that is essential for providing our services and delete it within a defined period once it is no longer needed.
Cookies and Tracking Technology
The icc365 website uses cookies and similar technologies to help improve your browsing experience.
6.1 Cookie Types and Purposes
- Essential Cookies: Required for login sessions, security tokens, and core functionality. These cannot be disabled.
- Functional Cookies: Remember your language preference, game settings, and user preferences.
- Analytical Cookies: Collect anonymous statistics to measure and improve site performance.
6.2 Cookie Control
You can manage cookies through your browser settings. However, disabling essential cookies may cause some key features of icc365 to not work correctly. Cookie expiry is set according to Bangladesh Standard Time (BST, UTC+6).
Data Retention Period
icc365 retains your information only for as long as necessary. The following factors are considered when determining the retention period:
- For active accounts, information is retained throughout the entire period the account is in operation.
- Even after an account is closed, financial transaction records are kept for a defined period to meet legal obligations.
- Customer support communication records are retained for a limited period.
- Once the retention period ends, information is securely deleted or anonymised.
Your Rights
As a user of icc365, you have the following rights regarding your personal information:
You may request to know and view what information we hold about you.
You may contact our support centre to correct any inaccurate or incomplete information.
You may request that information which does not need to be retained beyond legal obligations be deleted.
In certain circumstances, you may request that the processing of your information be restricted.
To exercise these rights or to submit any privacy-related request, contact us via our 24/7 live chat support or by email at [email protected].
Protection of Minors
icc365 provides services only to individuals aged 21 or older. We do not knowingly collect personal information from minors.
During the account registration age verification process, we confirm through a national ID card or other government-issued document that the user meets the minimum age requirement.
If it comes to our attention that a minor is using our services, we will immediately close that account and delete the information collected.
Policy Changes and Updates
icc365 reserves the right to review and update this privacy policy from time to time. If any significant changes are made to the policy:
- The "Last Updated" date at the top of this page will change.
- Registered users will be notified via their registered email or through the platform.
- If you do not agree with the updated policy, the option to close your account will always remain available.
The latest version of this privacy policy will always be available at icc365.cam/privacy-policy. You are advised to review this page regularly.
Related Policies
This privacy policy is part of icc365's broader legal framework. Please also read the related documents below to understand the full contractual relationship:
- Terms and Conditions — The overall rules for using icc365.
- Responsible Gaming — Guidelines for building safe and balanced gaming habits.
- About Us — Detailed information about icc365.
- FAQ — Common questions and answers.
Have a question about privacy?
Our dedicated support team is always ready to answer any privacy-related questions you have. Speak directly with our experts in Bengali.